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Shopping Notes

  • Return Notice
    If there is a problem with the product and you need to return or exchange it, please join the official line as a friend, and report the product status and the reason for the return or exchange to the customer service staff. The customer service staff will serve you as soon as possible. Link: https://page.line.me/629cxrjr or directly click the icon in the lower right corner to join friends!
  • Shipping date
    After the order is placed, it will be sent out in seven to ten working days.
  • payment method
    Please transfer the money to the following account number within three days after placing the order, and contact the customer service staff to leave the last five numbers of your account number so that we can inquire, thank you for your assistance. Transfer account number: (147)15-3-0074842
  • Free Shipping Standard and Shipping Cost Calculation
    Free Shipping Standard: 1. Due to the cumbersome packaging and delivery process, large and small fish tanks do not meet the free shipping standards. You need to contact customer service before placing an order. 2. Free shipping for large consumables over 8,000 yuan, please contact customer service to confirm the shipping fee before placing an order if the amount is less than 8,000 yuan. 3. Free shipping for small and medium-sized consumables over 1,800 yuan, and 200 yuan for shipping if the amount is less than 1,800 yuan.
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